Home Compliance Standard

Last Updated: September 23, 2026

1. PURPOSE AND SCOPE

These Global Compliance Standards (“Standards”) apply to all suppliers (“Suppliers”) who list, sell, promote, manufacture, store, package, ship, or distribute products or services through the Start Bioservices Inc. (“Start Bioservices”) marketplace platform (the “Platform”).

Suppliers must fully comply with all applicable international, federal, state, and local laws, regulations, and industry requirements when using the Platform.

These Standards cover, without limitation:

  • Trade compliance and export controls
  • Sanctions restrictions
  • Product quality, certification, labeling, and documentation
  • Biological, chemical, and hazardous material safety
  • Ethical sourcing and labor compliance
  • Anti-counterfeit and anti-fraud requirements
  • Data privacy and confidentiality obligations

Start Bioservices is not the manufacturer, importer, exporter of record, or regulatory agent for Supplier products. Suppliers retain full legal, regulatory, and safety responsibility for their listings and shipments at all times.

Start Bioservices reserves the right to request documentation, audit Supplier activities, suspend listings, freeze settlements, reject onboarding, terminate accounts, or notify regulators where violations are identified.

2. SUPPLIER COMPLIANCE OBLIGATIONS

Suppliers agree to:

  • Provide accurate business identity, legal entity data, and certifications
  • Maintain updated licenses, permits, SDS, MSDS, certificates of analysis, and regulatory approvals
  • Accurately represent product quality, grade, purity, origin, and intended use
  • Ensure lawful and safe packaging, labeling, transport, and storage
  • Respond promptly to documentation or verification requests
  • Immediately notify Start Bioservices of any regulatory actions, quality recalls, safety notices, or legal investigations

Failure to cooperate may result in listing removal, frozen funds, order cancellation, or termination.

3. TRADE COMPLIANCE AND EXPORT CONTROLS

Suppliers must comply with all U.S. and international trade laws, including:

  • Export Administration Regulations (EAR)
  • International Traffic in Arms Regulations (ITAR)
  • EU Dual-Use Regulations
  • China dual-use and export control rules (where applicable)

Suppliers must not ship controlled biological, chemical, or dual-use items without proper licenses.

Start Bioservices may request export permits, end-user statements, MSDS, customs records, or logistics documents.

If compliance cannot be verified, orders may be cancelled and funds frozen.

4. SANCTIONS AND HIGH-RISK REGION RESTRICTIONS

Suppliers shall not use the Platform to transact with sanctioned countries or entities, including but not limited to:

Belarus, Cuba, Iran, North Korea, Russia, Syria.

Transactions involving the UAE, Turkey, Kazakhstan, or other flagged jurisdictions may require enhanced documentation and pre-approval.

If Suppliers attempt to bypass restrictions, Start Bioservices may terminate the account and report to authorities.

5. PRODUCT QUALITY, CERTIFICATION, AND TRACEABILITY

Suppliers must ensure:

  • Products match all descriptions, specifications, and purity claims
  • Lot numbers, expiration dates, COA, SDS, and regulatory labels are accurate
  • Storage and transport conditions (including cold-chain) are maintained
  • No counterfeit, expired, tampered, relabeled, diluted, or misrepresented products

Start Bioservices may require COA, MSDS, QMS documentation, ISO certification, GMP compliance evidence, or chain-of-custody logs.

Non-conforming products may result in immediate suspension.

6. BIOLOGICAL AND CHEMICAL SAFETY

Suppliers handling biological, chemical, hazardous, temperature-sensitive, or controlled materials must comply with:

  • WHO, NIH, and CDC biosafety rules
  • Chemical hygiene and hazardous material transport regulations
  • UN 2814, UN 3373, IATA, ICAO, and DOT Dangerous Goods requirements

Shipping of infectious substances, biologics, DNA/RNA, cell lines, toxins, or research-grade chemicals must include proper labeling, packaging, and documentation.

7. ANTI-COUNTERFEIT & ANTI-FRAUD

Suppliers are prohibited from listing:

  • Counterfeit or falsified goods
  • Diverted or unauthorized distribution products
  • Deceptive relabeling, substitution, or dilution
  • Fake COA, MSDS, certification, or documentation

Start Bioservices may verify authenticity with manufacturers or regulators and may freeze settlements if fraud is suspected.

8. DATA PRIVACY & CONFIDENTIALITY

Suppliers must protect all customer data, transaction data, and confidential documents.

Unauthorized resale, data leaks, scraping, or disclosure is prohibited.

Suppliers must comply with GDPR, CCPA, PIPL, and applicable privacy laws.

9. AUDITS, VERIFICATION & INSPECTIONS

Start Bioservices may:

  • Request product records, licenses, COA, MSDS, customs files
  • Conduct compliance audits
  • Require corrective actions

Failure to cooperate may result in frozen funds or termination.

10. VIOLATIONS & ENFORCEMENT

Violations may result in:

  • Order cancellation
  • Listing removal
  • Frozen settlements
  • Account termination
  • Reporting to law enforcement or regulatory agencies

11. TERMINATION

Start Bioservices may terminate a Supplier immediately if:

  • Products are unsafe, illegal, fraudulent, or misrepresented
  • Trade sanctions or export violations occur
  • Supplier refuses documentation or audit
  • Supplier endangers customer safety or regulatory compliance

Suppliers remain liable for outstanding obligations, refunds, penalties, or regulatory consequences.

12. GOVERNING LAW

These Standards are governed by the laws of the State of California.

Disputes shall be resolved by binding arbitration in San Diego, California.